Warranty Statement

All AISORG brand products are covered by a warranty for a 12 Months, valid from the date of invoice. Where the product is not part of the “AISORG” brand we will adhere to the warranty issued by the manufacturer.

The warranty guarantees that products are free from defects in workmanship and materials, but not against normal “fair wear and tear”, wilful or accidental damage, abnormal working conditions, incorrect installation, damage caused by electrical burns/sags/surges, lightning strikes or other acts of nature.

Data stored on HDD’s (Hard Disk Drives) and nonvolatile memory cards is not covered under this warranty and Alive info Systems bears no liability for loss of data held on these or similar data storage devices.

Alive Info Systems accepts no liability for expenses that may be incurred for the de-installation or reinstallation of their products. This includes travel, labour and equipment/plant hire costs.  

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